Q1: Which vehicle brands do you offer?
A: We are a company approved by the Ministry of Commerce of China to have the qualification for automobile exports. Therefore, we can provide the vast majority of vehicle models produced in China, including domestic Chinese brands and joint - venture brands. These brands include BYD, Xiaomi, XPeng, NIO, Geely, Chery, Volkswagen, Toyota, Honda, Hyundai, and so on.
Q2: What types of vehicles do you sell?
A: We sell most new energy vehicle brands such as BYD, Zeekr, Li Auto, and XPeng. Additionally, we also provide various types of vehicles, including fuel-powered cars, special-purpose vehicles, and used cars, to cater to the diverse needs of our customers.
Q3: How do you ensure the quality of the vehicles?
A: When purchasing mature vehicle products, we will conduct strict quality inspections, leaving no detail that could potentially affect the vehicle's quality unexamined. Moreover, during the transportation process, we will also carry out comprehensive and thorough quality checks. Through multiple rounds of strict control, we ensure that the quality of each vehicle delivered reaches the optimal state.
For customized products, our quality control is even more rigorous. From the very beginning of production, technicians will be stationed in the factory, delving deep into the production line to conduct full - track monitoring and supervision of the entire production process. At key production process nodes, we will set up strict quality control checkpoints to ensure that every step meets high standards. Before the vehicle leaves the factory, a final strict inspection will be carried out, meticulously examining the vehicle from all dimensions to fully guarantee that there are no quality issues with the vehicle.
Q4: What is the ordering process?
A: The ordering process includes:
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Selecting your favorite vehicle and confirming the price and delivery terms with our sales department.
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Creating a Made-in-China Trade Assurance order or preparing a Proforma Invoice with bank details.
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Paying the deposit (30% or 100%) or opening a letter of credit.
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Preparing the vehicle according to the contract terms after confirming the deposit payment.
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Paying the balance (if have) before the goods are released from the warehouse.
Q5: What payment terms do you accept?
A: Our payment terms are flexible and include T/T and cash.
Q6: What is your minimum order quantity (MOQ)?
A: Our MOQ is 1 unit.
Q7: What transportation methods do you offer?
A: We offer transportation by railway or sea, including container folding and roll-on/roll-off ship transportation.
Q8: How do I choose the transportation method?
A: We will recommend the most suitable and cost-effective transportation method based on the quantity and destination. Additionally, we will take all necessary reinforcement and protective measures before transportation to ensure smooth and intact delivery to the customer.
Q9: How much are the shipping charges?
A: The shipping charges will depend on the size of your shipment and the chosen method of transportation. When inquiring about shipping charges, please provide us with detailed information such as the item codes and quantities, your preferred method of transportation (by train or by sea), and your designated port or airport. We will calculate a favorable shipping cost for you.
Q10: How long is your delivery time?
A: It generally ranges from 35 to 50 days, depending on the port location of different countries.
Q11: Do you provide after-sales service?
A: We are committed to providing comprehensive after - sales service support to completely eliminate any concerns you may have after purchasing a vehicle. Specifically, we offer automotive spare parts supply services, ensuring that you can obtain high - quality and compatible products in a timely manner when replacement parts are needed. Meanwhile, we conduct training programs for maintenance technicians. Through professional and systematic training courses, we enhance the technical capabilities of maintenance personnel, enabling them to handle various automotive malfunctions accurately and efficiently. In addition, we provide maintenance equipment, covering a range of products from basic inspection tools to advanced repair equipment to meet the needs of different maintenance scenarios. With this series of one - stop services, we safeguard your vehicle - purchasing experience.
Q12: If I have other questions, who should I contact?
A: You can contact us online. Our working hours are from Monday to Friday, 9:00 am to 6:00 pm (China time). However, if you reach out to us outside of our working hours, our response time may be delayed. If you have an urgent need, please feel free to call us at any time.